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Información del producto
Elevate your client’s experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service or an elevated experience. But none gives the reader the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does. It is the permanent business growth and success handbook for 21st century professionals in sales, marketing, and service.